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Notes about the last two weeks

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Notes about the last two weeks
by Rex Wallen Tan - Friday, 5 August 2011, 9:03 AM
Hello to all,

Firstly we would like to apologize for the significant downtime - we know about it and we were working around the clock to fix it. Two weeks ago, our old host decided that we should move to a new server (without giving us a choice), it just so happened that the new server did not work and broke everything at the same time.

Fast forward to now, we have moved from to Hostgator - one of the most established hosting companies.

Things we have done to prevent this from happening again:
  • Moved to new Host with 24x7 support and over 100 active technicians at any given time
  • Doubled processing power from a private web server to a dedicated server
  • Increased bandwidth capabilities by 8x maximum throughput
  • Additional server storage space (200%)
  • Monitoring of servers every 10 minutes with notification to our technicians if it is down.
Rest assured that we will ensure this debacle does not happen again.